help desk software

Product Code: JLA_14_2_128


Authors:
Rick Mannix
Environmental Health & Safety Office, University of California, Irvine, California 92697-2725


While training, engineering controls, warning signs/systems, and protective eyewear are emphasized in laser safety programs, laser-related accidents do occur in facilities without obvious deficiencies in those areas. Problems still occur because of insufficient attention to administrative safety issues directly related to human nature and behavioral factors. Common safety problems associated with behavioral factors are discussed. Personal experiences of the author, including lessons learned, are included. The issues are discussed within the context of laser safety, but they are relevant to other fields of safety, as well. © 2002 Laser Institute of America.

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